Frequently Asked Questions
Tracking kicks in within 1-2 days of shipment and your link will be emailed to you when it’s ready.
We endeavour to turn around orders within 2-3 days. There are times, however, where items may take a little longer to arrive. For example, sale times. Please allow 10-14 business days for delivery to the United States and slightly longer for International orders.
Yes! Very important to us. We use SSL security to encrypt your personal information. We do not store any credit card details and it only used for the sole purpose of purchasing from us. The information is then deleted.
Due to the nature of the product, unfortunately, we cannot offer a refund if the mask is not returned in its original packaging.